Privacy Policy

NotebookFlo is built to help you turn content into structured knowledge. To do that well, we need to collect and process some information. This policy explains what we collect, why we collect it, and the choices you have.

1. Information we collect

We collect information in a few different ways:

• Account details, such as your name, email address, and authentication information.
• Content you submit, including links, uploads, notes, transcripts, and generated artifacts.
• Usage information, such as the pages you visit, actions you take, and feature interactions.
• Device and browser data, including IP address, browser type, operating system, and approximate location derived from your network.
• Support messages and other communications you send to us.

Where possible, we minimise the information we collect and use it only for product operation and improvement.

2. How we use information

We use information to:

• Provide and operate NotebookFlo.
• Generate summaries, quizzes, mind maps, and other artifacts you request.
• Save your workspace state and preferences.
• Improve quality, reliability, and security.
• Detect abuse, fraud, and technical issues.
• Communicate with you about product updates, support, and administrative notices.

We do not use your content to train third-party AI models without a separate agreement or clear notice.

3. Sharing and disclosure

We do not sell personal information. We may share information in limited situations:

• With service providers that help us host, store, support, analyse, and secure the service.
• When required by law, legal process, or a valid government request.
• To protect our users, our systems, or the rights and safety of NotebookFlo and others.
• In connection with a business transaction, such as a merger or acquisition, subject to appropriate safeguards.

Any provider we use is expected to handle data consistently with the role they perform for us.

4. Data retention

We retain personal data only for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods can vary based on the type of data and the reason it was collected.

If you delete content or close your account, we will remove or de-identify data within a reasonable period unless we are required to keep it for legal or security reasons.

5. Cookies and similar technologies

We use cookies and related technologies for:

• Authentication and session management.
• Remembering preferences.
• Measuring product usage and performance.
• Improving the experience across visits and devices.

You can control cookies through your browser settings, but some features may not work properly if you disable them.

6. Security

We use reasonable technical and organisational measures to protect your data, including access controls, encryption in transit, and operational monitoring. No system is perfectly secure, so we cannot guarantee absolute security.

If we become aware of a security incident that affects your data, we will take appropriate steps consistent with applicable law.

7. Your rights and choices

Depending on where you live, you may have rights to:

• Access the personal data we hold about you.
• Correct inaccurate information.
• Request deletion of certain data.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Request a copy of your data in a portable format.

You may also manage notification preferences and account settings directly in the product where those controls are available.

8. International transfers

If you access NotebookFlo from outside the country where our providers operate, your information may be processed in other jurisdictions. Where required, we use appropriate safeguards for cross-border transfers.

9. Children's privacy

NotebookFlo is not intended for children under 13, and you must not create an account or submit personal data on behalf of a child unless the law permits it and you have the necessary authority.

10. Changes to this policy

We may update this policy from time to time. When we do, we will revise the content here and update the effective date or related notices as appropriate.

11. Contact

If you have questions, concerns, or privacy requests, contact us through the support links in the footer.